Services

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Our volunteers help guide patients through the challenges associated with a prosthetic joint infection. They are in a unique advisory position and each volunteer has successfully “walked the walk” through two major operations to cure a prosthetic joint infection.

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Healing Joints offers peer to peer support to patients, family members, or caregivers via:

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(1) Online visiting,

(2) Phone visiting, and

(3) Virtual connections.

    Purpose

  • TO ENCOURAGE AND GIVE HOPE TO A PATIENT WITH AN INFECTED TOTAL JOINT

  • TO LISTEN TO THE CONCERNS/FEARS OF THE PATIENT

  • TO PROVIDE A SOUNDING BOARD FOR THE PATIENT

  • TO PROVIDE A RESOURCE FOR THE PATIENT

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    Do These Things​

  • MAKE CONTACT WITHIN TWO DAYS OF BEING INFORMED ABOUT THE PATIENT

  • LISTEN TO WHAT HAPPENED TO THE PATIENT

  • LISTEN TO WHAT THE PATIENT SEES IN THEIR FUTURE

  • LISTEN TO WHAT THE PATIENT BELIEVES ARE THE PRO’S AND CON’S OF THE UPCOMING PROCEDURE

  • TELL ABOUT YOUR POSITIVE EXPERIENCE

  • FOLLOW UP WITH THE PATIENT IF THEY SAY THEY WOULD LIKE TO STAY IN TOUCH

  • GIVE YOUR NAME AND CONTACT INFORMATION SO THEY CAN CALL YOU IF THEY DECIDE THEY WANT TO AT A LATER DATE

  •  DIRECT THE PATIENT TO OUR WEBSITE “HEALINGJOINTSCOM” TO ANSWER A VARIETY OF QUESTIONSRELATED TO THEIR RECOVERY

  • BRING BIG EARS AND AN OPEN HEART

​    Do Not Do These Things

  • DO NOT ACT AS AN EXPERT IN THE FIELD

  • DO NOT TELL THE PATIENT EXACTLY WHAT WILL HAPPEN DURING SURGERY.  THAT IS THE DOCTOR’S JOB

  • DO NOT BUILD FALSE EXPECTATIONS

  • DO NOT CALL THE PATIENT UNLESS THEY EXPRESS A DESIRE FOR YOU TO CONTACT THEM AGAIN

  • IF THE PATIENT DESIRES A FOLLOW-UP CONTACT DO NOT FAIL TO MAKE THAT IMPORTANT CALL

  • DO NOT DO ALL THE TALKING

  • DO NOT ANSWER COMPLICATED MEDICAL QUESTIONS. REFER THE PATIENT TO “HEALINGHEART.COM” OR HAVE THEM CALL THEIR PHYSIAN

  • ONCE AGAIN, BRING BIG EARS AND AN OPEN HEART

Articles & Resources